There are many inmate communications firms out there in the United States, but one of the most trusted names in the correctional industry is that of Securus Technologies. The company has till date served over a million inmates and continued to be one of the most preferred choices among the prisoners looking for reliable and economic correctional services and inmate communication services provider.
Securus Technologies has won the hearts of its customers by providing them reliable connectivity and host of inmate communication services to choose from. Some of the most popular inmate communication services offered by Securus Technologies include video visitation service, calling cards, money transfer service, photo sharing service, video services, phone services, and more. The company has over seventy patents to its name and has invested more than $600 million in the last few years, which has made it one of the most innovative and cutting-edge technology firms in the correctional industry.
Securus Technologies understands the correctional industry well and conducts researches and surveys to ensure that the products it is creating can meet the clients’ requirements completely. The customer satisfaction rate of the services offered by Securus Technologies is very high, and Securus Technologies has also received the highest ratings from the Better Business Bureau. Moreover, Securus Technologies is also the winner of the Gold Stevie Award for the best customer service, and it won the award the first time it participated in this highly competitive event. It showcases the strict parameters and the high standards that the company maintains internally to provide best products and services to the end users.
The law enforcement officers also love Securus Technologies due to the investigative services and solutions it provides. It is evident from the excerpts of letters of appreciation sent by the law enforcement officers that were recently disclosed by Securus Technologies through a press release is published online.